COLUMBUS, Ohio – June 10, 2025 – ARCOS® LLC, the leading field operations and workforce management solution provider for utilities and critical infrastructure industries, today announced a new strategic growth investment from Bain Capital. The partnership will support a variety of growth and product innovation initiatives across the business. Terms of the private transaction were not disclosed.

ARCOS is the only field workforce management system designed for utilities that integrates data from disparate systems of record to provide field workers and central operations real-time situational awareness, enabling them to safely and efficiently perform the full spectrum of field operations to manage both planned and unplanned field operations.  ARCOS’ AI-enabled software solutions are leveraged by customers from Fortune 150 energy companies to municipal utilities to power and transform their field management operations.  

“Now more than ever utilities face increased strain on their grids as they address rising energy demands, climate change impacts, the integration of renewable energy sources and the replacement of aging infrastructure,” said Paul Bernard, CEO of ARCOS. “We are excited to continue to drive the digital transformation of the utility industry with our expanding suite of AI-powered, modern and mission-critical field operation solutions.” ARCOS’ recent acquisition of Clearion expands its capabilities into adjacent areas such as vegetation and asset management, strengthening its position as the most comprehensive field operations and workforce management platform for utilities. The partnership with Bain Capital will support continued investment in key products like Mobile Workbench, enhancing field crew productivity, while also enabling continued inorganic growth to further expand ARCOS’ platform capabilities.

“ARCOS provides an essential platform for modernizing how utilities respond to increasingly complex operational demands — from extreme weather to grid modernization and workforce constraints,” said Matt Evans, Partner at Bain Capital. “We are thrilled to partner with Vista and the ARCOS team to further accelerate innovation and build on the Company’s clear leadership in field operations technology during this next phase of growth. This investment is designed to provide a flexible capital solution to support ARCOS in further scaling its mission-critical impact.”

“ARCOS has established itself as a vital technology platform for the utilities and critical infrastructure industries by providing easy-to-use digital tools that help organize, automate and optimize their customers’ complex and variable field service operations,” said Martin Taylor, Co-Head of Vista’s Foundation Fund and Senior Managing Director. “We look forward to building on this momentum with Bain Capital and further strengthening ARCOS’ commitment to product and operational excellence.”