Verdane has sold its stake in Zisson, a Norwegian cloud-based communication centre software provider, to LeadDesk. After six years of partnership, Zisson will join LeadDesk to strengthen its Nordic market position and drive European expansion.
Verdane, the European specialist growth investment firm, has announced the realisation of its investment in Zisson, a Norwegian provider of cloud-based communication centre software, to LeadDesk Oyj (HEL:LEADD), a leading European provider of cloud-based contact centre software.
Verdane’s realisation of Zisson comes after six years of partnership following Verdane’s acquisition of a majority ownership stake in the business through Verdane Freya IX in 2018.
Erling Amble, director at Verdane, said: “We are proud to have partnered with Zisson since 2018 and worked closely with the company to continue its expansion. We would like to thank Michael for his efforts as CEO the last 18 months and the rest of the Zisson team for all their efforts throughout the years of our partnership. We have been following LeadDesk for many years and believe that they are the right strategic partner to take Zisson forward, further consolidate the fragmented market and become the leading CCaaS provider In Europe. We look forward to seeing these two companies come together and combining their strengths to unlock new opportunities for growth.”
Zisson CEO Michael Ramm Østgaard said: ” We are pleased to join forces with LeadDesk, making us together one of the largest CCaaS provider in Norway. This partnership enhances our ability to deliver even more comprehensive solutions and support to our clients. The alignment in our values and shared vision for the future growth marks an exciting new chapter for Zisson, its customers and partners, as well as all its employees.”
LeadDesk CEO Olli Nokso-Koivisto said: “We are thrilled to welcome Zisson to the LeadDesk family, marking an important milestone in strengthening our market position and profitability in the Nordic home market. This acquisition not only reinforces our position as one of the leading CCaaS providers in the Nordic market but also elevates Norway to become our largest market, surpassing Finland. With Zisson on board, we have a solid foundation in the Nordics. This will enable us to pursue further expansion and investment opportunities across Continental Europe, where generative AI is expected to accelerate market consolidation further. Furthermore, I’m excited to welcome Verdane as a new minority owner.”